3.7
3.68K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The easy way to report local issues.

We’re on a mission to build cleaner, safer and smarter communities.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority with the necessary details for a speedy Solve. No need to know who to contact, then wait on the phone or write long emails.

Snap Send Solve has empowered Snappers to lodge millions of on-the-spot reports. From dumped rubbish to graffiti, abandoned trolleys to water leaks Snappers are helping make their communities a better place to live. Use Snap Send Solve and become a Local Legend today!

We’re working hard to make Snap Send Solve the best community reporting experience. We think you’ll love it because:

IT'S FAST, ACCURATE AND ACCESSIBLE

Use your phone to send your report on the spot — no googling complicated webforms or waiting on hold to speak to customer service. Whether you’re walking on a city footpath or a bush track, Snap Send Solve is available everywhere in Australia and New Zealand.

THERE'S NO GUESSWORK

Snap Send Solve automatically directs your report to the responsible authority based on your chosen location and incident type. You can Snap and Send without spending time figuring out who’s responsible for the Solve.

YOU'LL BE A COMMUNITY CHAMPION

Join the hundreds of thousands of Local Legends who are improving their local areas with just a few taps. Play an active role in building your area’s liveability and help create cleaner, safer and smarter communities.

Have questions or feedback? Get in touch at [contact@snapsendsolve.com](mailto:contact@snapsendsolve.com).
Updated on
May 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Photos and videos
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
3.6K reviews
Raul Nigli
March 29, 2024
Hi team, Super new user here. Great interface, easy to navigate, big buttons, it works as it should on my Android. One big downside is that once submitted, I can't really 'update' the case. So I can't add, remove or edit the description. Or even add another few lines for context. If I'm on the move, I don't have time to give details/context. I want to come back and add more details. Also, if there was a comment section, then the solver and sender can communicate better. There is zero comms atm.
7 people found this review helpful
Glenn x
May 8, 2024
Apps seems good, straightforward to use and very useful on the face of it. Unfortunately, you're relying on a council to actually respond and act which they aren't known for. Submitted a snap 10 days ago, was promptly "viewed" and subsequently ignored. Tried following up but no joy.
Snap Send Solve Pty Ltd
March 20, 2023
Hi Glenn, sorry to hear your report has not been resolved. All reports submitted on Snap Send Solve are instantly sent to the relevant Solver. Can you please share more information about this report and email us at contact@snapsendsolve.com. Thank you.
N Mac
January 2, 2024
Very useful. The verification instructions weren't clear about the login process. I received the verif. email, but couldn't get in. I found by trial & error, that you have to press the "Open Inbox" button after verifying by other means (I didn't access my emails via the limited choices that button offered me). Only then did it recognise my account. I have communicated this to developer. Once in, it looks pretty clear.
14 people found this review helpful
Snap Send Solve Pty Ltd
December 19, 2023
Hi N Mac, thanks for review. Would you mind sending us an email with more information about this issue? We'd like to get a better understanding of the steps you took when you received the verification email. Our contact email is contact@snapsendsolve.com Thanks!

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